Our Services

Gateshead Equipment Services

see also Gateshead Wheelchair Services

The aims of the service are to:

  • Prevent unnecessary admission to hospital and to facilitate and support discharge to preferred place of residence/care
  • Promote independence and self care
  • Support carers, treating and caring for people in a safe environment and protecting them from avoidable harm and ensuring that people have a positive experience of care

Gateshead Equipment Services recycles and redistributes around £2.6m worth of equipment every year. If you have equipment that is no longer required please contact us to arrange free collection

  • Call 0191 4971599
  • Or email ges.enquiries@stft.nhs.uk providing details of items to be collected and a contact number for us to arrange collection. If you prefer you can drop off equipment to our warehouse in Team Valley Monday to Friday 8.30am -5pm

Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP.

Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare professionals.

Referrals may be made by Health and Social Care professionals who hold a GES Personal Identification Number (PIN). Referrals can also be received from NHS organisations, out of the area, where residents of Gateshead have chosen these organisations as their preferred provider of treatment.

Gateshead Equipment Services is based at:
Unit 2
Queens Park
Queensway North
Team Valley Trading Estate
NE11 0QD

Contact details
Telephone: 0191 4971599
Fax: 0191 443 4413
Email: ges.enquiries@stft.nhs.uk


Important Update for requisitioners
*** Gateshead Equipment Service will launch a new online ordering system in July 2018 – you will only be able to place orders using the electronic service. ***

  • Please ensure your PIN code is up to date to have uninterrupted access to ordering process.
  • For information about the new system or update PIN training please contact Lucy Goy 0n 0191 4971599


Gateshead Wheelchair Services

see also Gateshead Equipment Services

The Gateshead Wheelchair Service provides manual and powered wheelchairs, buggies and specialist seating services to children and adults with mobility problems.

The overall aim of the service is to increase an individual’s mobility, independence and quality of life.

At the wheelchair assessment an individual’s lifestyle needs are taken into consideration along with their medical conditions and the most appropriate equipment for their needs is provided.

If an individual wishes to choose an alternative wheelchair, we offer a voucher scheme, to enable them to purchase a wheelchair of their choice.

Wheelchairs provided by the service are maintained and repaired by Ross Care.

Who is the service for?

The service is for children and adults who are registered with a Gateshead GP who have a permanent disability affecting their mobility.

The Wheelchair service is not suitable for people who require outdoor-only powered mobility, or those who are living in a nursing home / residential home and require a wheelchair for transit use only.


We accept referrals from GPs and other health or social care professionals. Patients already known to the service are able to re-refer themselves via phone, post or email.

Following a referral, we will notify you of your appointment by letter or telephone. If the date and/or time is not convenient, please contact us and we will rearrange it for a more suitable time.

Patients’ relatives, carers or therapists are very welcome to attend the clinic as this is often useful when patients find it difficult to communicate.

Contact Us

Address: Gateshead Wheelchair Service, Gateshead Equipment Services, Queens Park, Queensway North, Team Valley Trading Estate, Gateshead. NE11 0QD
Telephone: 0191 4971599, Option 3. 

For repairs please contact Ross Care on 0191 4155151
If you wish to hire a wheelchair, you can contact The Red Cross on 0191 5108753.



Locations for Gateshead Equipment Services in Gateshead:

Gateshead Equipment Services, Gateshead, 0191 4971599