Our Services

Safeguarding Adults

South Tyneside NHS Foundation Trust provides a range of health services across South Tyneside, Gateshead and Sunderland.

We work to safeguard adults in partnership with each locality Safeguarding Adult Social Care Services to promote the independence and dignity of ill or disabled and vulnerable adults. Making sure that people can get the support they need to help them to continue to live in the way they want.

We do this by:

  • Offering information, advice, assessment and professional support
  • Arranging rehabilitation and re-enablement support to help people to maximise their independence
  • Where necessary, and within set eligibility criteria, arranging care services or through a personal budget to enable people to purchase care themselves.
  • Working in partnership with other local agencies to safeguard vulnerable adults and their families
  • Provide our staff with a comprehensive safeguarding vulnerable adults training program, advice, support, policy and guidance to ensure all staff are equipped to recognise and deal with safeguarding issues in a timely manner.

We work closely with the local South Tyneside, Gateshead and Sunderland Safeguarding Adults Units to assess, and manage safeguarding issues, working to provide safe measures for adults at risk.

What do we mean by ‘adult at risk’?

‘Adult at risk’ replaces the term ‘vulnerable adult’.

Any adult can be abused, but only an adult at risk will be able to get help through the safeguarding adults process.

An adult at risk - or vulnerable adult - is someone

  • who is aged 18 years or over
  • who is or may be unable to take care of themselves without support from other people or services


  • and whose health, well-being and independence would be at risk if they did not receive appropriate health and social care support – including safeguarding support

What do we mean by abuse and neglect?

Abuse and neglect are a violation of a person’s human and civil rights. Sometimes abuse and neglect can result in serious harm and even death.


  • is the misuse of power by one person over another
  • could consist of a single or repeated acts
  • it might be physical, verbal, psychological, financial, institutional or discriminatory
  • it might happen when an adult at risk is persuaded to take part in a financial agreement or sexual act that they do not or cannot consent to


  • can prevent someone who is dependent on others for their basic needs, from exercising choice and control over their lives
  • can cause physical and emotional harm
  • undermines a person’s dignity


  • it can be deliberate or unintentional

Abuse can happen anywhere - in a person’s own home, in residential homes, in hospitals and even in public places. Abuse can be carried out by anyone.

What can we do about it?

Whoever you are, if you see, hear or know something that concerns you, and suspect that an adult at risk is being harmed or abused, you must report what you know. Doing nothing is not an option.

Single Point of Contact - New Safeguarding Children and Adults telephone contact number 0191 283 1374 between 8.30 - 5.00 Monday to Friday.

Adult Social Care links:

Safeguarding Adults Unit in South Tyneside

Hebburn Civic Centre

Campbell Park Road


Tyne and Wear

NE31 2SW

Phone: 0191 424 4049

If you suspect someone is being neglected or abused, or if you need help yourself, please contact us:

Phone: 0845 130 4959

Or visit: http://www.southtyneside.info/safeguardingadults

Safeguarding Adults in Gateshead

Gateshead Council

Civic Centre

Regent Street



Adult Social Care Direct

Tel: 0191 433 7033

Safeguarding Adults

Tel: 0191 433 3361

Information Leaflets

Or visit: http://www.gateshead.gov.uk/Care%20and%20Health/CommunityCare/faqs/SafeguardingAdults.aspx

Safeguarding Adults in Sunderland

The Adult Services Department is located at:

Leechmere Centre,


Tel: 01915611112